Crisis Hotline (800) 317-0708

Rights

I have become a better person... I am smiling more.
-Osceola County

CMHCM Recipient Rights

You may contact the office of Recipient Rights at CMHCM to talk with a Recipient Rights Advisor with any questions you may have about your rights or to get help to make a complaint. Customer Services can also help you make a complaint.

You can contact the Office of Recipient Rights at:

989-772-5938 (Clare, Isabella, Mecosta, and Osceola)
989-631-2320 (Gladwin, Midland)
1-800-317-0708 (Toll Free)
rights@cmhcm.org

 

You may file a Recipient Rights complaint any time if you think staff violated your rights. You can make a rights complaint either orally or in writing.  A complaint form is available in your local CMHCM lobbies, upon request through your local Recipient Rights Office, or by clicking on the link below:

Rights Complaint Form

More information about your many rights is contained in the booklet titled “Your Rights.” You will be given this booklet and have your rights explained to you when you first start services and then it will be offered to you once again every year. You can also ask for a copy of this booklet at any time.

Every person who receives public mental health services has certain rights. The Michigan Mental Health Code protects specific rights. Some of your rights include:

Civil Rights

  • The right of recipients and members of their families to be treated with dignity and respect
  • The right to be free from discrimination.
  • The right to privacy.
  • The right to receive pay for work performed.
  • The right to freely choose religious beliefs

 

*Apparent or suspected Abuse or Neglect must be immediately verbally reported 
to the CMHCM Office of Recipient Rights and to a Supervisor.

 

Freedom from Retaliation

If you use public mental health or substance abuse services, you are free to exercise your rights, and to use the rights protection system without fear of retaliation, harassment, or discrimination. In addition, under no circumstances will the public mental health system use seclusion or restraint as a means of coercion, discipline, convenience, or retaliation.

Michigan Recipient Rights

Visit the State of Michigan Recipient Rights web page for more information.

MI Recipient Rights

MDHHS Your Rights Booklet - English

MDHHS Your Rights Booklet - Spanish

Click this link to download "Your Rights When Receiving Mental Health Services in Michigan", Part 1a (Podcast)

Click this link to download "Your Rights When Receiving Mental Health Services in Michigan", Part 1b (Podcast)

Click this link to download "Your Rights When Receiving Mental Health Services in Michigan", Part 2 (Podcast)

Click this link to download "Your Rights When Receiving Mental Health Services in Michigan", Part 3a (Podcast)

Click this link to download "Your Rights When Receiving Mental Health Services in Michigan", Part 3b (Podcast)

Click this link to download "Your Rights When Receiving Mental Health Services in Michigan", Part 4a (Podcast)

Click this link to download "Your Rights When Receiving Mental Health Services in Michigan", Part 4b (Podcast)

Click this link to download "Your Rights When Receiving Mental Health Services in Michigan", Part 5 (Podcast)

I have become a better person... I am smiling more.
-Osceola County
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