Who Can Use 2-1-1?
If you're looking for assistance with a problem and you don't know where to turn, or you simply want information on a particular human service issue, 2-1-1 is for you.

When Can I Call?
2-1-1 is available 24 hours a day, seven days a week.

How Does 2-1-1 Work?
If you're in one of the communities covered by the 2-1-1 service, just pick up your phone and dial 2-1-1. If you are outside our service region, click here to find the 2-1-1 nearest you or contact the call center directly by dialing (888) 636-4211.

Who Answers the 2-1-1 Calls?
At Central Michigan 2-1-1, all the 211 calls are answered by trained professionals. Central Michigan 2-1-1 is endorsed by Michigan AIRS (Alliance of Information & Referral Systems).

What if I have problems dialing 2-1-1?
If you experience difficulty, simply call (888) 636-4211 to access the service and to inquire about technical assistance.

"Sara H. and Ferren will forever be in my heart as they helped me navigate the worst time of my life."
-Gladwin County