Customer Service

Customer Service is here to help!  

By phone 1-800-317-0708 or e-mail CustomerService@cmhcm.org  

Monday thru Friday, 8:00 a.m. – 5:00 p.m. (excluding holidays).  

If sending an e-mail or you call outside of Business hours, please leave a message with the following information:   

1) your name  
2) your contact information  
3) best time of day to contact you  
4) a brief description of the issue you need help with  

  Someone from Customer Service will contact you within one (1) business day.  

If you ever have questions about your services or mental health care, please talk with your staff member or you can call 1-800-317-0708 and ask for Customer Service, or write to Community Mental Health for Central Michigan, Attention:  Customer Service 301 South Crapo Street, Mt. Pleasant, MI 48858, or visit our Customer Service Department.

Address
301 South Crapo Street
Mt. Pleasant, MI 48858

Hours
Monday through Friday 8:00 a.m. to 5:00 p.m.

Phone
989-772-5938
1-800-317-0708
989-772-2890 TTY

Customer Service assistance outside of regular business hours is available by arrangement.

Click here for contact information for our county offices.

Consumer Action Committee
Community Mental Health for Central Michigan encourages and actively asks for suggestions to improve services from our customers. You can make suggestions to your provider, directly to Community Mental Health For Central Michigan or to the Consumer Action Committee (CAC). Suggestions may be forwarded to the CAC at the address listed below.

Community Mental Health for Central Michigan
Attn: Consumer Action Committee
301 South Crapo Street
Mt. Pleasant, MI 48858
989-772-5938 or 1-800-317-0708